Refund Policy

ABSOLUTELY NO REFUNDS

Returns
Our RETURN policy lasts 7 days. If 15 days have gone by since your purchase, we can only offer you a store credit or exchange. A TRACKING NUMBER is required to initiate ANY return process.

To be eligible for a STORE CREDIT your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
ALL hair bundles, lace closures & lace frontals
Gift cards
Downloadable software items
Health and personal care items

We require a receipt or proof of purchase

Any item not in its original condition, is damaged or missing original packaging will be subjected to a 20% restocking fee.

Exchanges (if applicable)
We only replace items if they are defective,incorrect or damaged. If you need to exchange it for the same item, send us an email at ccihairboutique@gmail.com and ship to 400 N Pine Hills Rd Suite J Orlando FL 32811

Shipping
PLEASE HAVE A TRACKING NUMBER
To return your product, you should mail your product to: 400 n pine hills Rd Orlando Florida US 32811

You will be responsible for paying for your return shipping.